5.6.8 Customer Behavior Strategies

LPDD Recommendation: “States should adopt incentives that enable customer behavior/investment choices, including decoupling, customer demand response, and deployment of smart metering.”

Report, The Adoption of New Smart Grid Technologies

Includes case studies of policy successes as well as a chapter on policy levers that jurisdictions can use to advance the deployment of smart grid assets such as advanced metering.

C2ES Decoupling Policies Database

C2ES maintains a state-by-state database of decoupling policies, containing a general subject matter overview, brief descriptions of state policies, and links to relevant documentation.